VA.gov sign-in and your data
How do I delete my account and my information?
From your portal account settings, or by emailing customerservice@telemedica.com from the address on your account. We confirm it is you, then within 30 days we delete or permanently de-identify everything that is not subject to a legal retention duty (medical records and payment records have one), disconnect VA.gov if it is connected, and tell you what we kept, why and for how long.